{"id":124,"date":"2025-11-04T22:18:36","date_gmt":"2025-11-04T22:18:36","guid":{"rendered":"https:\/\/energypelletllc.com.ua\/?page_id=124"},"modified":"2026-11-09T05:44:54","modified_gmt":"2026-11-09T05:44:54","slug":"order-delivery","status":"publish","type":"page","link":"https:\/\/energypelletllc.com.ua\/de\/order-delivery\/","title":{"rendered":"Order & Delivery"},"content":{"rendered":"
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Order & Delivery<\/h1>\n\t\t\t\t\t

From first inquiry to arrival of your goods, we handle the quotation, production, loading and shipping documents. We deliver from our production facilities in Ukraine to buyers across Europe and beyond.<\/p>\n\t\t\t\t\t\n\tKontaktieren Sie uns\n<\/a>\n\t\t\n<\/div>\n\n<\/div>\n

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How to order<\/h2>\n\t\t\t\t\t

Five steps from inquiry to delivery. Send us your requirements and our sales team takes it from there.<\/p>\n\t\t\n<\/div>\n

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1<\/p>\n\t\t

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Submit an inquiry<\/h3>\n\t\t\t\t\t

Contact us by email or through the online form. Tell us the product (pellets or firewood), the quantity, your packaging preference and the destination port or address.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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2<\/p>\n\t\t

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Receive a quote<\/h3>\n\t\t\t\t\t

Our sales team replies with a detailed quotation: product specifications, price, payment terms and estimated delivery time.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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3<\/p>\n\t\t

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Confirm your order<\/h3>\n\t\t\t\t\t

Once the details are agreed, you receive a proforma invoice to confirm. Production and shipment are scheduled on payment or as set out in the contract.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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4<\/p>\n\t\t

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Production and quality control<\/h3>\n\t\t\t\t\t

Every product is inspected before loading, so it meets the agreed quality or your specific requirements.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n

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5<\/p>\n\t\t

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Delivery and tracking<\/h3>\n\t\t\t\t\t

We arrange the logistics and the documentation. You receive the shipping details, including transport tracking and customs documents.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n

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Delivery options<\/h2>\n\t\t\t\t\t

Shipping depends on your location and the size of your order.<\/p>\n\t\t

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By road<\/h3>\n\t\t\t\t\t

Truck delivery, the usual choice for buyers within Europe. Fast and cost-effective for bulk and palletized loads.<\/p>\n\t\t\n<\/div>\n

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By sea<\/h3>\n\t\t\t\t\t

Container shipping for international orders and large volumes, through the main ports of Ukraine and neighbouring countries.<\/p>\n\t\t\n<\/div>\n

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By rail<\/h3>\n\t\t\t\t\t

Efficient for large industrial customers and distributors across Europe.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t\t\"Pallet\t\t\n<\/div>\n\n<\/div>\n

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Packaging<\/h2>\n\t\t\t\t\t

Every shipment is packed to keep the product in good condition in transport.<\/p>\n\t\t

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Pellets<\/h3>\n\t\t\t\t\t

15 kg bags, big bags of 1000 kg, or bulk loads.<\/p>\n\t\t\n<\/div>\n

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Brennholz<\/h3>\n\t\t\t\t\t

Nets, crates or pallets, to your preference.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n

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Lead times<\/h2>\n\t\t
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Standard orders<\/h3>\n\t\t\t\t\t

5 to 10 business days for preparation and loading.<\/p>\n\t\t\n<\/div>\n

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Custom packaging or large quantities<\/h3>\n\t\t\t\t\t

2 to 3 weeks, depending on the production schedule and transport availability.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\t\t\t

Our logistics team monitors border and port conditions to keep delays to a minimum.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n

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Payment terms<\/h2>\n\t\t
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First-time customers<\/p>\n\t\t\t\t\t

Advance payment<\/h3>\n\t\t\n<\/div>\n
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Repeat clients<\/p>\n\t\t\t\t\t

Partial prepayment, balance on shipment<\/h3>\n\t\t\n<\/div>\n
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Currency<\/p>\n\t\t\t\t\t

EUR or USD<\/h3>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n
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Support from inquiry to delivery<\/h2>\n\t\t\t\t\t

Our team assists with customs documentation, transport arrangements and after-sales service, so you deal with one contact from the first message to the arrival of your goods.<\/p>\n\t\t\n<\/div>\n

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Email<\/p>\n\t\t\t\t\t

\n\t\tsales@energypelletllc.com.ua\n\t<\/a><\/p>\n\t\t\n<\/div>\n

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Phone<\/p>\n\t\t\t\t\t

\n\t\t+380 94 710 1461\n\t<\/a><\/p>\n\t\t\n<\/div>\n

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Office<\/p>\n\t\t\t\t\t

Office 7, 73-G Ryzka Street, Kyiv, Ukraine, 04060<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Order & Delivery At LLC Energy Pellet , we make the process of ordering and receiving our wood pellets and<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-124","page","type-page","status-publish","hentry"],"yoast_head":"\nOrder & Delivery - LLC Energy Pellet<\/title>\n<meta name=\"description\" content=\"How to order wood pellets, briquettes and firewood from LLC Energy Pellet: inquiry, quote, delivery by road, sea or rail, lead times and payment terms.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/energypelletllc.com.ua\/de\/order-delivery\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Order & Delivery - LLC Energy Pellet\" \/>\n<meta property=\"og:description\" content=\"How to order wood pellets, briquettes and firewood from LLC Energy Pellet: inquiry, quote, delivery by road, sea or rail, lead times and payment terms.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/energypelletllc.com.ua\/de\/order-delivery\/\" \/>\n<meta property=\"og:site_name\" content=\"LLC Energy Pellet\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-09T05:44:54+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/energypelletllc.com.ua\\\/en\\\/order-delivery\\\/\",\"url\":\"https:\\\/\\\/energypelletllc.com.ua\\\/en\\\/order-delivery\\\/\",\"name\":\"Order & Delivery - 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